Privacy Policy

1. Introduction

SiteNxt respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or contact us for Website Design, Google Business Profile, Website + GBP Combo, or related digital services.

By using this website or sharing your details with SiteNxt, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you contact us, submit a form, message us on WhatsApp, call us, or request a service:

• Your name, phone number and WhatsApp number.
• Email address and business contact details.
• Business name, business type, location, service area and website requirements.
• Google Business Profile details required for setup or optimization.
• Images, logo, content, service details or other materials shared for project work.
• Messages, enquiries and communication history related to your project.

3. How We Use Your Information

SiteNxt uses collected information for legitimate business and service purposes, including:

• To respond to your enquiries and provide service recommendations.
• To create websites, landing pages, Google Business Profile setup or optimization work.
• To communicate project updates, requirements, approvals and support information.
• To send service-related messages through WhatsApp, phone or email.
• To improve our website, services, pricing, content and customer support.
• To maintain records for project delivery, billing and business operations.

4. WhatsApp, Phone and Email Communication

When you contact SiteNxt through WhatsApp, phone or email, we may use the details you provide to respond to your request, discuss your project, send quotations, collect required materials, provide service updates and offer support.

We do not sell your phone number or email address to third parties.

5. Cookies and Website Analytics

Our website may use cookies, analytics tools or tracking technologies to understand visitor behavior, improve website performance and measure service interest. These tools may collect non-personal information such as browser type, pages visited, approximate location, device type and interaction data.

You can manage or disable cookies through your browser settings.

6. Third-party Tools and Services

To deliver our services, we may use third-party platforms and tools such as WordPress, hosting providers, domain providers, Google Business Profile, Google Analytics, Google Maps, WhatsApp, email services, payment gateways, form plugins and SEO tools.

These third-party services may process data according to their own privacy policies. SiteNxt is not responsible for the privacy practices of external platforms.

7. Data Sharing

We may share limited information only when necessary to deliver your requested services, such as domain registration, hosting setup, business email setup, website development, Google profile work or technical support.

We may also disclose information if required by law, legal process, fraud prevention or to protect SiteNxt’s rights and business operations.

8. Data Security

We take reasonable steps to protect information shared with us. However, no method of online transmission or electronic storage is 100% secure. You should avoid sharing unnecessary sensitive personal information unless it is required for a service.

9. Data Retention

We may retain project details, communication records, business information and service materials for as long as needed for project delivery, support, legal, accounting or business purposes. You may contact us to request deletion of certain information where applicable.

10. Your Rights

You may contact SiteNxt to request access, correction or deletion of your personal information, subject to service, legal and business record requirements.

• Request correction of inaccurate information.
• Request deletion of certain information where applicable.
• Ask how your information is being used.
• Opt out from non-essential promotional communication.

11. External Links

Our website may contain links to external websites, WhatsApp, Google services or third-party platforms. SiteNxt is not responsible for the privacy practices, content or security of external websites.

12. Updates to This Policy

SiteNxt may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

13. Contact Information

For privacy-related questions or requests, contact SiteNxt:

• Phone / WhatsApp: 9597832340
• Email: hello@sitenxt.com
• Address: 1/21, 1st Street, Annai Indra Nagar, Iyyapanthangal, Chennai – 600056